
A Bottomline report released at Sibos reveals that 91% of banks and financial institutions anticipate significant compliance challenges over the coming year as they manage evolving regulations, customer expectations, and fraud prevention requirements. The global report, titled "The Future of Competitive Advantage in Banking & Payments," surveyed 220 financial institutions and identified legacy systems as the primary obstacle preventing organizations from meeting modern compliance and operational demands.
More than four in ten respondents cited outdated systems as the biggest barrier to implementing real-time payments, while 31% noted that legacy infrastructure specifically hinders regulatory compliance efforts. This creates a cascading problem where institutions struggle to modernize payment capabilities while simultaneously meeting increasingly complex regulatory requirements across multiple jurisdictions.
The research uncovered a significant cash visibility gap affecting operational efficiency and compliance. Half of surveyed institutions lack end-to-end visibility due to disparate systems that don't communicate effectively. Additionally, 45% report incomplete cash positioning despite partial automation, underscoring the critical need for comprehensive cash visibility and real-time balance tracking capabilities.
This fragmentation mirrors challenges facing other regulated industries where businesses operate across multiple systems without unified oversight. Cannabis and supplement companies often face similar visibility gaps when managing compliance across cultivation, processing, distribution, and retail operations, with data trapped in disconnected systems that prevent comprehensive monitoring.
Operational resilience emerged as a key concern, with 37% of respondents highlighting the importance of maintaining alternative payment methods to prevent failures when primary systems experience disruptions. This focus on resilience reflects broader industry recognition that compliance infrastructure must remain operational even during technical difficulties or system failures.
Modernization efforts center on expanding capabilities, with 32% of institutions concentrating on new payment channels and another 32% enhancing cross-border payment strategies. These priorities demonstrate how institutions are working to meet customer expectations while maintaining regulatory compliance across increasingly complex payment ecosystems.
Prioritization of Swift Global Payments Innovation surged dramatically from 35% in 2024 to 56% in 2025. This acceleration addresses a critical pain point identified by 61% of respondents: slow or unclear payment speeds. Swift GPI provides real-time tracking and enhanced visibility, helping institutions meet both customer expectations and regulatory requirements for payment transparency.
The rapid adoption rate demonstrates how institutions prioritize solutions offering both operational improvements and compliance benefits. When technology addresses multiple pressure points simultaneously—in this case, speed, transparency, and regulatory adherence—adoption accelerates even in traditionally conservative sectors.
Accuracy in sanctions screening emerged as the most important factor when selecting compliance solutions, cited by 57% of respondents. This priority connects directly to operational challenges, with 37% identifying high volumes of false positives as their biggest obstacle. False positives hinder efficiency by requiring manual review of flagged transactions that ultimately prove legitimate, consuming resources while potentially delaying compliant transactions.
This balance between thoroughness and efficiency mirrors challenges in other regulated industries. Cannabis businesses must screen for compliance violations without creating operational bottlenecks, just as financial institutions must identify sanctions risks without impeding legitimate transactions through excessive false positives.
Vitus Rotzer, Bottomline's Chief Product Officer for Financial Messaging, warns that institutions not yet implementing ISO 20022 messaging standards are significantly behind schedule. More critically, he emphasizes that ISO implementation extends beyond technical upgrades to data utilization strategies.
"Most have already handled the technical aspects, but truly leveraging the data offers far greater advantages," Rotzer notes. "The more detailed and enhanced data available, the greater the potential for identifying fraud patterns and other critical insights. Companies not utilizing this rich data are at a distinct disadvantage, effectively starting behind their competitors."
This insight applies broadly across regulated industries. Technical compliance represents only the foundation—competitive advantage comes from leveraging enhanced data to identify patterns, prevent problems proactively, and optimize operations. Cannabis businesses implementing quality management systems face similar opportunities to extract strategic value from compliance data rather than treating it as mere regulatory overhead.
The financial services experience with legacy system limitations and compliance modernization offers guidance for other regulated industries. Organizations cannot address compliance challenges effectively while operating on fragmented, outdated infrastructure. Comprehensive visibility across operations becomes essential as regulatory requirements intensify. Accuracy in compliance screening must balance thoroughness with operational efficiency to avoid bottlenecks.
Most importantly, modern compliance infrastructure should provide strategic value beyond mere regulatory adherence. Systems generating detailed compliance data enable pattern recognition, risk prediction, and operational optimization that create competitive advantages rather than simply satisfying regulatory minimums.
Contact Qredible today to learn how our integrated compliance and quality management solutions help regulated businesses overcome legacy system limitations and transform compliance from operational burden into strategic advantage.