
For decades, merchant underwriting has relied on applications, questionnaires, website reviews, and supporting documentation to determine whether a merchant should be approved.
The assumption has always been straightforward:
If the paperwork appears complete, the merchant is likely compliant.
But what happens when you stop relying on assumptions and begin analyzing the actual products merchants sell?
Over the past several years, Qredible's Product Intelligence platform has analyzed more than 100,000 Certificates of Analysis (COAs) and hundreds of thousands of regulated products across CBD, hemp, peptides, functional mushrooms, kratom, nootropics, nutraceuticals, hemp seed products, and other highly regulated categories.
What we discovered surprised even us.
The compliance problem wasn't isolated.
It was systemic.
Across more than 100,000 Certificates of Analysis analyzed within the Qredible ecosystem, nearly 67% contained one or more material compliance deficiencies requiring further review or remediation.
The findings included:
These findings weren't discovered during lengthy manual investigations.
They were identified automatically through Product Intelligence.
Product documentation was only part of the story.
When Qredible's Q-Scan analyzed merchant websites, e-commerce platforms, and publicly available business information, another trend emerged.
More than 88% of e-commerce merchants analyzed contained one or more commerce, compliance, or marketing violations.
Common findings included:
Individually, many of these issues appear minor.
Collectively, they create significant underwriting, compliance, audit, and reputational risk.
One of the most important observations from our analysis was this:
Most merchants weren't intentionally violating policies.
Many simply didn't know.
Regulations evolve.
Products change.
Marketing agencies update websites.
Manufacturers revise labels.
Laboratories issue new Certificates of Analysis.
State requirements shift.
Merchants continue operating while their compliance slowly drifts.
Without continuous monitoring, these changes often go unnoticed.
Finding problems wasn't the biggest breakthrough.
Finding them quickly was.
| Average manual merchant review time dropped from approximately 4 hours to 25 minutes. |
Qredible was able to identify these compliance gaps, capture supporting evidence, organize every finding into reviewable cases, and prepare merchant remediation workflows in less than ten minutes.
Instead of requiring underwriters to manually search websites, compare documents, review product catalogs, and build evidence packages, Product Intelligence delivered a complete investigative record before underwriting review even began.
The difference wasn't incremental.
It fundamentally changed how underwriting teams worked.
Across deployments utilizing Merchant Risk Intelligence, organizations experienced measurable operational improvements.
Average manual merchant review time dropped from approximately four hours to twenty-five minutes.
That represents an operational efficiency improvement of approximately 80%.
The implications extend far beyond labor savings.
Underwriters review exceptions instead of searching for them.
Compliance teams receive organized evidence instead of disconnected documents.
Merchants receive remediation guidance before merchant onboarding delays occur.
Managers gain visibility into portfolio-wide risk instead of isolated merchant files.
The operational improvements quickly translated into measurable business outcomes.
| 75% faster merchant onboarding. |
Organizations utilizing Product Intelligence experienced:
But the impact extended beyond operational efficiency.
One of the unexpected outcomes was that compliance itself became a new source of growth.
By deploying MyCOA alongside Merchant Risk Intelligence, organizations unlocked:
For years, compliance has been viewed primarily as a cost center.
The data suggests it can become a revenue engine.
These findings reinforce something we've believed for years.
The future of merchant underwriting isn't about reviewing more paperwork.
It's about understanding merchants more completely.
Applications will always matter.
KYB will always matter.
KYC will always matter.
But none of them explain what a merchant is actually selling—or whether those products remain compliant tomorrow.
Product Intelligence fills that gap.
Regulated commerce is expanding rapidly.
CBD.
Hemp.
THC beverages.
Peptides.
Functional mushrooms.
Nootropics.
Kratom.
Nutraceuticals.
Alternative wellness products.
These markets are growing faster than traditional underwriting methods can adapt.
Organizations that continue relying on manual reviews, static documentation, and periodic monitoring will struggle to keep pace.
Those that embrace Product Intelligence will operate with better visibility, stronger compliance, healthier portfolios, and dramatically greater operational efficiency.
When we founded Qredible, we believed underwriting needed better intelligence.
Today, the data confirms it.
Across more than 100,000 analyzed Certificates of Analysis, hundreds of thousands of product scans, and thousands of merchant reviews, one conclusion has become increasingly clear:
The greatest risk isn't the merchant you decline.
It's the compliance gaps you never knew existed.
The financial institutions that thrive over the next decade won't be those with the largest underwriting departments.
They'll be the ones with the most complete understanding of the merchants they serve.
That's the promise of Product Intelligence.
That's the power of Merchant Risk Intelligence.
And based on the evidence we've collected, we believe it's the future of merchant underwriting.
Qredible is redefining merchant underwriting through Merchant Risk Intelligence (MRI)—a product-first approach that continuously analyzes what businesses sell, how they market those products, and the evidence required to support compliant payment acceptance. By moving beyond static industry classifications, Qredible helps banks, payment processors, ISOs, and sponsor banks make faster, more informed, and more defensible underwriting decisions while reducing manual effort and strengthening ongoing portfolio oversight. Learn more about Qredible's product-first automated compliance management platform for regulated industries →