How Many Enforcement Actions Before Merchant Monitoring Becomes a Board-Level Issue? Paddle. Nuvei. Humboldt. The FTC Is Sending Payments a Message. Three payment companies. Three FTC enforcement actions. More than $21 million in announced monetary settlements or relief. And one increasingly uncomfortable question for every processor, PayFac, merchant-of-record provider, acquirer and sponsor bank: How much […]
“We Didn't Know” Is No Longer a Compliance Strategy The FTC's Humboldt Action Should Be a Wake-Up Call for Every Payment Processor, ISO and Sponsor Bank For years, there has been an uncomfortable reality inside payments. Sometimes the less you look, the less you find. And if you don't find it, perhaps nobody has to […]
""You can monitor a merchant every minute of every day and still fail to understand what's actually changing." - Noah Fitzgerald, CPP, CRO Qredible, Inc. Merchant Intelligence™ vs. Merchant Monitoring Why Watching Merchants Is No Longer Enough Introduction Ask almost any payment provider, acquiring bank, or compliance technology company whether they monitor merchants, and […]
Five Warning Signs Your Underwriting Process Is Already Obsolete Why the Future of Merchant Risk Management Looks Nothing Like the Past ""The problem with legacy processes is not that they were poorly designed. The problem is that they were brilliantly designed for a world that no longer exists." - Noah Fitzgerald Introduction Take a […]
Merchant Intelligence™: The New Operating Model for Commerce ""The most important technologies are those that become invisible. They simply become part of how industries operate." — Inspired by Mark Weiser, Father of Ubiquitous Computing Introduction Commerce has always been defined by infrastructure. When payment networks emerged, they fundamentally changed how money moved around the […]
The Hidden Cost of Legacy Merchant Compliance Why Compliance Teams Are Fighting Yesterday's Battles "The cost of compliance is real. The cost of non-compliance is far greater. But the hidden cost of inefficient compliance may be the greatest cost of all." – Noah Fitzgerald, CPP Introduction Ask almost any executive in payments, banking, or […]
The End of Merchant Processing as We Know It Why the Next Generation of Payment Companies Will Be Intelligence Companies First The Payments Industry Is About to Experience Its Biggest Transformation in Thirty Years For more than three decades, I've watched the payments industry reinvent itself again and again. We moved from paper imprinters to […]
The Hidden Compliance Gap Why Passing Underwriting Doesn't Always Mean Passing an Audit Every payment processor has approved a merchant they believed met underwriting requirements. Every sponsor bank has relied on underwriting decisions made in good faith. Every risk executive assumes their compliance program is working as intended. But here's the uncomfortable question that every […]
AI Isn't the Revolution. The Data Is. Why the Future of Merchant Underwriting Depends on Intelligence—Not Just Artificial Intelligence Over the past two years, Artificial Intelligence has become the hottest topic in financial services. Every underwriting platform claims to use AI. Every merchant onboarding solution promises automation. Every workflow tool advertises faster decisions. And they're […]
